FAQ

If you need more help

You can contact for anything else you need through the special contact form we created for you!

At Heraklion Taxi we offer easy, fast and safe taxi bookings. Professional drivers assure reliability and your on-time arrival. We don’t charge any money on your booking – You have to pay when you arrive at your destination in our taxi.

We will send you a confirmation email for your taxi reservation. Please check this carefully and let us know if any details are incorrect. Please let us know all the necessary details like flight number, contact details etc.

Yes -You have to pay only the amount for your transfer. There are no hidden charges.

Your taxi driver will wait for you at a pre-determined pick-up location with a poster showing your name. If you arrive by airplane your taxi driver will be waiting for you at the Arrivals lounge. The vehicle for your transfer is a Mercedes model.

Tips are at your discretion. It’s entirely up to you.

We are in constant contact with the arrival lounges and airplane information points for that reason and we will make everything possible to adjust your vehicle pick up time. Your driver and vehicle will be waiting for you at no extra cost. Please inform us for any updated travel arrangements. I would like to be transported to a location that is not displayed as a destination. Simply e-mail us your destination or your hotel name. We will respond to you as soon as possible.

Yes, we do at no extra charge. You just have to ask for it.

We do our best in order to put all your luggage in a taxi. The number of the suitcases varies, depending on size and material. If this is not possible you have to get a second one. Contact us for any change of vehicle category!

Yes of course. You can book your return route online at the same time as you book your outbound journey. In this case you will get a discount! You can also book your return with us at a later date by contacting us.

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